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Accounts and Transactions
Which account(s) can I access?
Where can I view my Current/Savings Accounts?
What if I have more than one Debit Card?
What if I have more than one CIMB Credit Card?
Where can I view my Credit Cards current outstanding balance/statement balance?
How do I know if my payment to credit card is successful?
What should I do if I can't view any of my deposit account(s) in CIMB Clicks?
How do I link CIMB Credit Card in CIMB Clicks?
How do I delink CIMB Credit Card in CIMB Clicks?
How can I view my transaction history?
What should I do if I can't view my new CIMB Credit Card(s)?
How would I know when a transaction has gone through?
When I attempt to login, I get an error message informing that my User ID and Password is incorrect. What should I do?
How will online transactions appear on my Savings/Current Account(s) statement?
What happens if I do not have sufficient funds in my account?
How do I exit without affecting the transactions/payments that I have submitted?
If I move to other services within the CIMB Clicks site or exit CIMB Clicks before the current transaction is completed, will this affect the transaction?
If I click the 'Back' button, will the transaction/payment that I have submitted previously be deleted from the system?
If my transaction was not successful for some reasons, is the transaction record still in the system? Do I have to resubmit?
Can I save the transaction pages as shown in CIMB Clicks?
Can the transaction pages be printed?
Why does my browser time out when I leave it idle?
I frequently receive the following message – “The page you are trying to view contains both secure and unsecure items. Do you want to continue?” What does this mean?
How do I add My Favourite accounts?
How do I change my daily transaction limit?
When will my limit be activated?
What is the default limit?
What is the allowed limit?
What is Combined Limit?
Is this limit-sharing applicable in CIMB Clicks website, CIMB Clicks mobile application and CIMB EVA mobile application?
Can I view more than 2 accounts at the 'Account Summary'?
How do I set which 2 accounts I would like to view at the 'Account Summary'?
How do I change my ATM Transaction Limit?
How do I change my Debit Card Spending Limit?
Multiple Debiting Accounts
If I register for CIMB Clicks using only one Debit card, can I perform funds transfer using my other accounts from another Debit card(s)?
Can I tag a Joint OR (either party to sign) account?
Can I tag all types of accounts via CIMB Clicks?
How many new debiting accounts can I add via CIMB Clicks?
How do I add in my other CIMB accounts via CIMB Clicks?
How do I remove another CIMB accounts via CIMB Clicks?
How do I know whether my request is accepted or rejected?
Can I view and perform ‘Transfer Funds’ immediately from my newly added CIMB account, once I’ve completed ‘Add New Debiting Account’ transaction?
Do I need to request for TAC in order to add my debiting account?
Transfer Funds
What kind of fund transfers are available?
What is the difference between Interbank GIRO (IBG) and DuitNow to Account (Instant Transfer)?
DuitNow to Mobile/ID
How do I perform own account transfer?
How do I perform Funds Transfer to other accounts (3ʳᵈ party) within CIMB Bank?
How do I transfer money to other banks?
How long is the processing time for Funds Transfer to other banks?
How much is the transaction fee charges for Funds Transfer to other banks?
What is the daily transaction limit?
Will I receive my money back if I entered the wrong beneficiary account number?
Where can I find my Scheduled Transactions?
How do I set a scheduled transaction?
What is Recipient Reference?
Where can I go to pay my Credit Card?
What is Flexi Loan principal reduction?
How do I make payment to Flexi Loan principal reduction?
What is Flexi Loan redraw?
How do I perform Flexi Loan redraw?
Can I share the favourite beneficiary between Interbank GIRO and DuitNow to Account (Instant Transfer)?
Can I perform scheduled transactions for Interbank GIRO and DuitNow to Account (Instant Transfer)?