When I attempt to login, I get an error message informing that my User ID and Password is incorrect. What should I do?
Please key in your CIMB Clicks User ID and Password correctly again. You have a maximum of 3 attempts to enter your password. After 3 unsuccessful attempts, your Online Banking access will be suspended for security reason. You can reactivate your Online Banking access by logging on to CIMB Clicks website and click on ‘Forgot ID/Password’ tab.
Please note that even though your CIMB Clicks access has been blocked, you may still continue to access your account(s) via ATM and perform normal transactions.