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CIMB recognises the difficulties affected customers are facing during this challenging time and stands ready to assist.


In line with the recent announcement by the Government of Malaysia on 28 June 2021, CIMB has expanded our payment assistance programme to provide continued help to our customers.


We urge our customers in need of assistance to select their preferred payment assistance option and submit their request to us.


For more information, please refer to the programmes listed below.

Relief Measures for SMEs

Payment Assistance Programme (PAP) - for SMEs

This programme is designed to assist all SME customers, including Microenterprises, whose financial conditions has been adversely impacted by the pandemic.


For non-business customers, you may check out our Payment Assistance for Individuals at

Targeted Relief and Recovery Facility (TRRF)

The RM2 billion TRRF provides relief and supports recovery for eligible SMEs that are located in, or have revenues affected by the reintroduction of targeted movement control orders since June 2020.



Skim CAKNA is introduced to assist the cash flow position of companies and vendors including SMEs that have been awarded with supply and/or services contracts by the Government of Malaysia. The participating Ministries are Ministry of Health (MOH), Ministry of Education (MOE), Ministry of Higher Education (MOHE) and Ministry of Communication & Multimedia (MCMM).


CIMB is offering working capital financing of up to RM 500,000 to business impacted by Covid-19

Disaster Relief Facility

DRF2021 is an initiative by BNM to assist SME’s that have been impacted by the recent floods throughout peninsular Malaysia including Kedah, Perak, Selangor, Kelantan, Terengganu, Pahang and Johor .

CIMB Flood Relief Assistance Plan

We are giving financial assistance and financial obligation payment relief for SMEs who have been affected by the floods in various States.

We are committed to making your experience of getting payment assistance, a seamless and efficient one. If you encounter any difficulties, please do not hesitate to contact us at any of our available channels. Click here to view our contact details.

Other Packages to Support SMEs

Shopmatic - Go Digital Campaign

Seeking to boost your sales and enhance your business amidst this ongoing crisis? Discover first-hand, in-depth knowledge on how to build your online store in 30 mins with our Complimentary Webinars. 

SME Partner Solutions

Empower your business with our network of expert partner solutions. Exclusive partner’s solutions to elevate your business, with discounts up to 50%.