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Help & Support



We’re here for you.


If your SME business is facing financial difficulties and looking for help, check out our Financial Relief Assistance Programmes below.

Relief Measures for SMEs

Payment Assistance Programme (PAP) - for SMEs

Should you require assistance with your existing financing repayment/ payment, CIMB is here to help you with your repayment/ payment solution.

Disaster Relief Facility (DRF)

If you require additional working capital during this period, DRF is an initiative to assist SME’s that have been impacted by the recent floods throughout peninsular Malaysia.


Skim CAKNA is introduced to assist the cash flow position of companies and vendors including SMEs that have been awarded with supply and/or services contracts by the Government of Malaysia. The participating Ministries are Ministry of Health (MOH), Ministry of Education (MOE), Ministry of Higher Education (MOHE) and Ministry of Communication & Multimedia (MCMM).

We are committed to making your experience of getting payment assistance, a seamless and efficient one. If you encounter any difficulties, please do not hesitate to contact us at any of our available channels. Click here to view our contact details.

Other Packages to Support SMEs

SME InstaBiz Financing

Apply online for our SME InstaBiz Financing loan up to RM150,000 for Sole Proprietorship and up to RM250,000 for Partnership/ Private Limited and receive it in 30 minutes after approval without having to visit the branch.

SME Partner Solutions

Empower your business with our network of expert partner solutions. Exclusive partner’s solutions to elevate your business, with discounts up to 50%.