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MY - EN
Consumer Contact Centre

Available 24 hours

 

+603 6204 7788

Preferred Contact Centre

Available 24 hours
 

Local: 1300 885 300

Overseas: +603 2295 6888

 

Premiere Credit Card
Contact Centre

Available 24 hours
 

+603 6204 7799

Connect With Us Digitally

Share your feedback via our digital channels

 

Message us via feedback form

 

Secured Message via

CIMB Clicks

 

Email to

contactus@cimb.com

Write To Us

Send your letter to:

 

CIMB Bank Berhad /

CIMB Islamic Bank Berhad

Customer Resolution Unit
(CRU)


P.O. Box 10338


GPO Kuala Lumpur


50710 Wilayah Persekutuan

Other Contact Numbers

For specific enquiries, please reach out to the dedicated teams below for better assistance.

Collection for Auto Financing

+603 2241 7300

Collection for Property, ASB & SME
Financing

+603 2635 2088

+603 2635 2099

Recovery for Credit Card

+603 2036 4200

+603 2036 4300

Debt Collection Agency Management
Unit

+603 2241 7522

+603 2241 7533

Collection for Credit Card and Personal
Financing

+603 2241 7500

Recovery for Auto Financing

Reposession: +603 9235 6197

Auction: +603 9235 6198

Insurance / Takaful Claim: +603 9235 6199

Redemption: +603 2037 4900

Recovery for Personal Financing

+603 2295 4400

+603 2295 4500
Business Call Centre

Monday to Friday from 8.00am to 7.00pm
Saturday from 8.00am to 5.00pm (excluding public holidays)

 

Local: 1300 888 828

Overseas: +603 2297 3000

Connect With Us Digitally

Share your feedback via our digital channels

 

Message us via feedback form

 

Email to

mybusinesscare@cimb.com

Write To Us

Send your letter to:

 

CIMB Bank Berhad /

CIMB Islamic Bank Berhad

Customer Resolution Unit
(CRU)


P.O. Box 10338


GPO Kuala Lumpur


50710 Wilayah Persekutuan

Other Contact Numbers

For specific enquiries, please reach out to the dedicated teams below for better assistance.

Collection for BusinessCard/Corporate Card
 

+603 2241 7500

Recovery for BusinessCard/Corporate Card
 

+603 2036 4200

+603 2036 4300

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I’ve been scammed! What should I do?

If you think you’ve been scammed or detect unusual or suspicious activity involving your bank account, take immediate action to protect yourself:

Call

+603 6204 7788

 

Call us immediately or you may call the National Scam Response Centre (NSRC) at 997 (8am-8pm daily).

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You may need to lodge a police report after connecting with us.

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via BizChannel@CIMB or CIMB Biz. Always remember to log out once you have completed your banking transactions.

Don't let scammers get in between you and your online banking!

 

Stay safe with these simple steps to keep your online banking experience stress-free. Never back down to scammers!

 

If you’ve been scammed, immediately call Business Call Centre at 1300 888 828 (Local), +603 22977 3000 (overseas) from Monday to Friday (8am to 7pm) or Saturday (8am to 5pm, excluding public holidays) or the National Scam Response Centre (NSRC) at 997 (8am-8pm daily) and make a police report. #JanganKenaScam

 

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