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You may contact us via these channels

Call Us

Consumer Contact Centre
Available 24 hours
+603 6204 7788

Preferred Contact Centre 
Available 24 hours
1300 885 300 (Local)

+603 2295 6888 (Overseas)

Premier Credit Card Contact Centre
Available 24 hours 
+603 6204 7799

Business Call Centre (For Companies Only)

Monday to Friday from 8.00am to 7.00pm

Saturday from 8.00am to 5.00pm (excluding public holidays)
1300 888 828 (Local)
+603 2297 3000 (Overseas)
Digitally Connect with Us

Option 1

Fill up our feedback form.
 

Option 2

Send a secured message through CIMB Clicks.
 

Option 3

For individual, Email us at cru@cimb.com

 

For Companies, Email us at mybusinesscare@cimb.com
Write to Us

CIMB Bank Berhad / CIMB Islamic Bank Berhad

Customer Resolution Unit (CRU)

P.O. Box 10338

GPO Kuala Lumpur

50710 Wilayah Persekutuan
Locate Us

Speak to any of our staff at our CIMB/CIMB Islamic Branches

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