You may contact us via these channels

Call Us

Consumer Call Centre
Available 24 hours
+603 6204 7788

Preferred Call Centre 
Available 24 hours
1300 885 300 (Local)

+603 2295 6888 (Overseas)

Premier Credit Card Call Centre
Available 24 hours 
+603 6204 7799

Business Call Centre

Monday to Friday from 8.00am to 7.00pm

Saturday from 8.00am to 5.00pm (excluding public holidays)
1300 888 828 (Local)
+603 2297 3000 (Overseas)

Digitally Connect with Us

Option 1

Fill up our feedback form.

Option 2

Send a secured message through CIMB Clicks.

Option 3

For individual, Email us at


For Companies, Email us at

Write to Us

CIMB Bank Berhad / CIMB Islamic Bank Berhad

Customer Resolution Unit (CRU)

P.O. Box 10338

GPO Kuala Lumpur

50710 Wilayah Persekutuan

Locate Us

Speak to any of our staff at our CIMB/CIMB Islamic Branches