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Is this new App available for Android & iOS devices?
Can I use the CIMB OCTO App on a jailbroken or rooted mobile device?
What is the minimum operating system (OS) requirement to use the CIMB OCTO App?
How do I login to CIMB OCTO App?
Can I login to CIMB Clicks on different channel (i.e. Website/CIMB Clicks App/CIMB OCTO App) at the same time?
Will I be able to view my login activity after logout?
I did not activate biometric during First-Time setup in the CIMB OCTO App, can I activate biometric login after setting up?
How do I deactivate my biometric login on the CIMB OCTO App?
My device does not support biometric authentication, what are the alternative profile authentication options for the CIMB OCTO App?
What is the 6-digit passcode for?
Can the 6-digit passcode in CIMB Clicks App be the same with CIMB OCTO App?
How do I activate/setup my 6-digit passcode?
How do I deactivate my 6-digit passcode on CIMB OCTO App?
I have more than (2) CIMB Clicks ID. What should I do?
What is a Cooling-Off period?
Am I able to perform any transactions during the 12-hour cooling-off period?
Will the 12-hour cooling-off period be applicable every time I delete and re-install the app?
When can I login to perform and approve transactions via the CIMB Clicks App / CIMB OCTO App?
It has been more than 12 hours and I still can’t access my CIMB Clicks App / CIMB OCTO App. What should I do?