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Riuh Durian Runtuh 2026 Campaign
Deposit or transfer funds into your DURIAN-i Account and stand a chance to win gold and cash prizes worth over RM1.4 million! No account yet? Open yours today.
Valid until 31st Dec 2026
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Get fast approval with CIMB Bank's Cash Plus Personal Loan. Enjoy low interest rates from 4.38% p.a.* and loan amounts up to RM100,000, repayable over 5 years.
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Riuh Durian Runtuh 2026 Campaign
Deposit or transfer funds into your DURIAN-i Account and stand a chance to win gold and cash prizes worth over RM1.4 million! No account yet? Open yours today.
Valid until 31st Dec 2026
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I have factory reset my phone to its original settings, but I still can’t log into CIMB OCTO App. Why?

 

Your device may no longer be linked to your Clicks ID, which can happen after certain device changes or updates.

 

To restore access:

 

  1. Kindly contact our Call Centre at 03-6204 7788 to assist you with deactivation. 
  2. Download and install the CIMB OCTO App.
  3. Log in using your credentials.
  4. Complete the First-Time-Login setup and verification process.

 

Once the setup is completed successfully, your access will be restored after observing 12 hours cooling period.

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