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Riuh Durian Runtuh 2026 Campaign
Deposit or transfer funds into your DURIAN-i Account and stand a chance to win gold and cash prizes worth over RM1.4 million! No account yet? Open yours today.
Valid until 31st Dec 2026
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Riuh Durian Runtuh 2026 Campaign
Deposit or transfer funds into your DURIAN-i Account and stand a chance to win gold and cash prizes worth over RM1.4 million! No account yet? Open yours today.
Valid until 31st Dec 2026
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MY - EN

I reinstalled the CIMB OCTO App (after OS update), but still can’t log in. What should I do?

 

Reinstalling the CIMB OCTO App may require your device to go through the First-Time-Login setup for security purposes.

 

To restore access:

 

  1. Kindly complete the First-Time-Login setup process.
  2. Once the setup is completed successfully, your access will be restored after observing 12 hours cooling period.

 

If you are unable to complete the setup, please contact CIMB Call Centre at 03-6204 7788 for assistance.

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