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What are other Services available via Contact Centre?

Below are the services available via contact center:

  • General Enquiries (including but not limited to):

- Account balance enquiries

- Loan enquiries

- Clicks transactions enquiries

- ATM enquiries

- Product enquiries

- Bank directory services enquiries

 

  • Service Requests (including but not limited to):

- Block ATM card

- Activate suspended Clicks accounts

- Activate ATM for overseas usage

- Reset e-PIN

- Reset virtual e-PIN

- Set up auto debit set and request cancellation (New)

- Update customer information (New)

- Request for cheque book (New)

- Stop cheque payment (New)

- Report lost passbook (New)


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