What are other Services available via Contact Centre?

Below are the services available via contact center:

General Enquiries (including but not limited to):

- Account balance enquiries

- Loan enquiries

- Clicks transactions enquiries

- ATM enquiries

- Product enquiries

- Bank directory services enquiries

Service Requests (including but not limited to):

- Block ATM card

- Activate suspended Clicks accounts

- Activate ATM for overseas usage

- Reset e-PIN

- Reset virtual e-PIN

- Set up auto debit set and request cancellation (New)

- Update customer information (New)

- Request for cheque book (New)

- Stop cheque payment (New)

- Report lost passbook (New)

Terms & Conditions Apply

Download Phone Banking Tree Here

Frequently Asked Question

Phone Banking Terms & Conditions

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Talk To An Expert

Find a branch near you.

Find a Branch

Contact Us Anytime

Get in touch with us 24/7.

Find Out More

I'm looking for

Life Goals

Day To Day Banking

Digital Services

Promotions

Help & Support

Quicklinks

Savings Strategies

Investing My Money

Travel Tips

Planning for My Future

Moving Forward

Moving Forward

Accounts

Cards

Financing

Investments

Insurance/Takaful

Remittance

Tools

More Services

vanity hidden

Latest Promotions

Rates & Charges

FAQ

Security & Fraud

CIMB Self Assist Videos

CIMB Relief Measures and Support

PHONE BANKING