Mobile Banking

When will CIMB Pay be part of CIMB Clicks Mobile App?

What will happen to my CIMB Pay App once it is available on CIMB Clicks Mobile App? What do I need to do?

What will happen to my CIMB Pay user accounts? Is there anything I need to do?

What will happen to my CIMB bank cards stored in CIMB Pay?

Does that mean I can do both QR & contactless transactions with the CIMB Clicks Mobile App?

How can users activate QR Pay?

Is the QR Passcode the same as the ATM password?

What if users forget their QR Passcode?

I already have the CIMB Pay app, why do I need to use CIMB Clicks Mobile App for QR transactions?

Does it mean I will need to sign up for QR again?

How do I use QR pay?

Can I use QR pay to transfer money to my friends/family?

Does that mean contactless payment is in CIMB Clicks Mobile App as well?

Where can I use QR Pay?

Can I set a limit for my QR pay?

Is there a limit on QR pay?

Merchant erroneously charged a wrong amount. How can this transaction be reversed or refunded to me? When will it be reflected in my account?

Is QR pay secure? Do I need to key in a PIN?

I have multiple devices. Can I use this app on all of my devices?

How do users check their QR Pay transactions?

How do users change QR Pay Passcode?

Can users change their preferred account for QR Pay transactions?

What will happen to my Masterpass?

How do I view my CIMB Pay transaction details on CIMB Clicks Mobile App?