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What is First-Time Setup?
Why does CIMB Clicks App require notification permission?
What if I skipped Face ID/Touch ID/Fingerprint and Quick Balance during the First-Time Setup?
How do I get TAC to complete the First-Time Setup?
Can I deactivate any of the services after the First-Time Setup?
Why can’t I perform first-time setup for CIMB Clicks App?
I have more than (2) CIMB Clicks ID. What should I do?
What is a Cooling-Off period?
Am I able to perform any transactions during the 12-hour cooling-off period?
Will the 12-hour cooling-off period be applicable every time I delete and re-install the app?
When can I login to perform and approve transactions via the CIMB Clicks App / CIMB OCTO App?
It has been more than 12 hours and I still can’t access my CIMB Clicks App / CIMB OCTO App. What should I do?