You Are In

  • Life Goals
  • Day To Day Banking
  • Digital Services
  • Promotions
  • Help & Support
  • Quicklinks
Life Goals
Day To Day Banking
Digital Services
Promotions
Help & Support
Quicklinks
Savings Strategies
Investing My Money
Travel Tips
Planning for My Future
Moving Forward
Moving Forward
Living Sustainably
Accounts
Cards
Financing
Investments
Insurance/Takaful
Remittance
Sustainability at CIMB
Tools
More Services
vanity hidden
Latest Promotions
Rates & Charges
FAQ
Security & Fraud
CIMB Self Assist Videos
Relief Assistance

Why do I still get prompted to enter my password after scanning my fingerprint or face?

Face ID/Touch ID/Fingerprint allows for quick access to your account balance & transactions up to your desired Quick Payment Limit. Password is required for any other functions and for transactions more than your Quick Payment Limit as an added security feature to safeguard your account.

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Talk To An Expert

Find a branch near you.

Find a Branch

Contact Us Anytime

Get in touch with us 24/7.

Find Out More

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed