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Where can I find this feature? 

 

To use this feature, it is a requirement that your CIMB Clicks App and CIMB OCTO App are the latest version (i.e., for CIMB Clicks App - Android (V4.1.100) and IOS (V6.1.100) and for CIMB OCTO App -V1.3.3 ).

 

Here are the steps to find and use the Lock Clicks ID feature.

 

CIMB Clicks App

  1. Login to CIMB Clicks App. 
  2. Swipe left on the Homepage menu and select ‘Services’ 
  3. Press ‘Yes’ if is the correct SecureWord and enter your password to login. 
  4. Select ‘Clicks Profile’ and press ‘Lock Clicks ID’. 
  5. Press ‘Proceed’ to lock your CIMB Clicks ID. 
  6. Your CIMB Clicks ID is successfully locked when you receive a notification and see the acknowledgement on screen. You may proceed to ‘Logout’ 
  7. Press ‘Back to Home’ to end the session.

 

CIMB OCTO App

  1. Login to CIMB OCTO App. 
  2. Press ‘More’ on the bottom right of the Home Screen. 
  3. Select ‘Clicks Profile’ under Services. 
  4. Press ‘Proceed’ after confirming your correct SecureWord and entering your password to login. 
  5. Select ‘Lock Clicks ID’ 
  6. Press ‘Proceed’ to lock your CIMB Clicks ID. 
  7. Press ‘Approve’ to approve the SecureTAC authentication. 
  8. Your CIMB Clicks ID is successfully locked when you receive a notification and see the acknowledgement on screen. Press ‘Done’ to proceed. 
  9. Press ‘Done’ after viewing the summary to end the session.

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