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After unlocking my CIMB Clicks ID, why can I access my CIMB Clicks App but not my CIMB OCTO App (or vice versa). What do I do?

Call our CIMB Contact Centre immediately for assistance. The number is available at the back of your card as well as published on the CIMB Contact Us page of our website. You may otherwise opt to visit any CIMB Branch.

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