You Are In

  • Life Goals
  • Day To Day Banking
  • Deals & Promotions
  • Digital Services
  • Help & Support
  • Quicklinks
Life Goals
Day To Day Banking
Deals & Promotions
Digital Services
Help & Support
Quicklinks
Savings Strategies
Investing My Money
Travel Tips
Planning for My Future
Moving Forward
Living Sustainably
Accounts
Cards
Financing
Investments
Insurance/Takaful
Remittance
Legacy Planning
Tools
More Services
vanity hidden
Enabling the Islamic Economy
Latest Promotions
Relief Assistance
Rates & Charges
FAQ
Contact Us
Security & Fraud
CIMB Self Assist Videos

I have made a purchase using my Credit Card, but this transaction is not appearing on the eligible transaction page. Why is that so?

Only transactions that meet the criteria for FPP conversion will appear in the eligible transaction page. If an eligible transaction not appear, it could mean that this transaction is due in three (3) days’ time and hence is no longer eligible for FPP conversion.

 

To view the full criteria of eligible transactions, visit the Flexi Payment Plan webpage on the CIMB website.

Looking for More Questions?

Back to FAQ Home

For More Enquiries

Talk To An Expert

Find a branch near you.

Find a Branch

Contact Us Anytime

Get in touch with us 24/7.

Find Out More

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed