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Questions | Deposit(s) Account | Credit Card(s) | Property Financing, Personal Financing, ASB Financing accounts | |
---|---|---|---|---|
A | When will I start to receive eStatement? | Date as notified to you in the SMS/ email (“eDM”) | August 2020 |
Date as notified to you in the SMS/ email (“eDM”) |
B | Will my eStatement be emailed to my email registered with the Bank? | Upon your subscription via CIMB Clicks for Email Statement Delivery. Please refer to Q15. | Yes, provided the Bank has your email address. | Upon your subscription for Email Statement Delivery via CIMB Clicks. Please refer to Q20. |
C | Can I update my email address to ensure I receive my eStatement at my latest email address? | Yes, refer to Q16. |
Yes |
Yes, refer to Q21 |
D | Will I be able to view my eStatement on CIMB Clicks? | Yes, refer to Q14 |
Yes, Refer to Q2. |
Yes, refer to Q19 |
E | Am I able to change from eStatement to paper statement? | Yes, refer to Q13. |
Yes, refer to Q5. |
Yes, refer to Q18 |
F | Will I get charged with Statement Fee if I choose to receive paper statement instead? | No | Yes, refer to Q6. |
No |