CIMB DEBIT CARD

Step 1: Login to the CIMB OCTO App > Tap More on the bottom right-hand corner.

Step 2: Tap services > Manage Card > Debit Card Renewal > Select Card that has expired to be renewed.

 Step 3: Confirm the recipient address or update the mailing address.

 (Note: The address you give will only be used to send you your new Debit Card. If you want to update your mailing address, kindly call our Contact Center/walk to the branch to update it.)

 Step 4: Review the details and Approve via SecureTAC.

Alternatively, you may renew your expired debit card by visiting any CIMB branch.

I am currently overseas, how do I renew my CIMB Debit Card?

You may contact us for assistance:

• Email at contactus@cimb.com , or 

• Call our Consumer Contact Centre at +603 6204 7788 (Local & Overseas) , or

• Preferred Contact Centre at 1300 885 300 (Local) and +603 2295 6888 (Overseas).