CIMB DEBIT CARD

If you wish to disable the Contactless payment / transaction method on your CIMB Debit Card, you can disable it at any of our ATMs, CIMB Clicks Website, through CIMB OCTO App or contact us at:

• Consumer Contact Centre at +603 6204 7788 (Local & Overseas) 

• Preferred Contact Centre at 1300 885 300 (Local) and +603 2295 6888 (Overseas). 

CIMB OCTO App

Step 1: Login to CIMB OCTO App.

Step 2: On the CIMB OCTO App Home Screen, Select “More” > “Services” > “Manage Card”.

Step 3: Select “Contactless Payment”.

Step 4: Select the card you would like to enable for Contactless Feature.

Note: Only activated cards will be displayed for selection.

Step 5: To enable, switch on the toggle if it was previously disabled.

Note: By default, the Contactless feature is enabled. To disable it, switch off the toggle.

Step 6: Authorise the transaction via SecureTAC.

Step 7: Your card is now successfully activated.

CIMB ATM

Step 1: Insert you CIMB Debit Card.

Step 2: Enter your Debit Card PIN.

Step 3: Return to Main Menu.

Step 4: Select Others.

Step 5: Select ATM/Debit / Credit Card Related.

Step 6: Select Debit Card.

Step 7: Set Contactless Transaction.

Step 8: Select "Deactivate" or "Activate" to proceed.

Step 9: Enter Your new I/C number to confirm.

Please ensure that there is sufficient balance to perform contactless transactions with your CIMB Debit Card to avoid any service disruptions.