Customer Privacy Consent and Rights

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CIMB Group’s Customer Privacy Consent and Rights Form

*This field is mandatory.

Introduction:

At CIMB Group (as defined in Privacy Policy), we are committed to protecting your personal data and respecting your choices as to how it is processed and how we communicate with you. This form allows you, as an existing customer, to manage your personal data preferences with CIMB Group, in accordance with the Personal Data Protection Act 2010 (PDPA) and our Privacy Policy and selected rights.

Please review the options below and indicate your preferred choices. Your request will be processed securely.

Section 1: Customer Details (All fields marked with an asterisk (*) are required to process your request.)

Full Name*

Mobile Number*

Email address*

Section 2: Direct Marketing Communication From CIMB Group

Please select the following options regarding direct marketing communications from CIMB Group:

OPT-IN to receive direct marketing communications from CIMB Group:

By selecting this option, I hereby provide my clear and unambiguous consent to CIMB Group as specified in CIMB Group's Privacy Policy (Marketing Section), to process my personal data for the purpose of sending me marketing communications (which may include, but are not limited to, advertisements, promotions, and information on products and services) via the listed channels below.
I understand that this consent will enable CIMB Group to tailor marketing communications to my interests and needs.

OPT-OUT from receiving direct marketing communications from CIMB Group:

By selecting this option, I hereby withdraw my consent for CIMB Group, as specified in CIMB Group's Privacy Policy (Marketing Section) to process my personal data for the purpose of sending me marketing communications. This opt-out applies to the listed channels below.
I understand that by opting out, I will no longer receive marketing-related information from CIMB Group.

SMS

Calls

Mail

Section 3: Consent for Data Sharing with Third Parties for Their Marketing Purposes*

(This section allows you to manage how your data is shared with external parties for their marketing. Your selected option will supersede any earlier opt-in or opt-out given.)

Please select one of the following options:

OPT-IN to share my personal data

By selecting this option, I provide my express consent for CIMB Group to disclose my personal information (excluding information relating to my accounts) to its merchants, business partners and strategic alliances for their marketing and promotional purposes.

OPT-OUT from sharing my personal data

By selecting this option, I withdraw my consent for CIMB Group to disclose my personal information to its merchants, business partners and strategic alliances for their marketing and promotional purposes.

This is a required field

Section 4: Data Subject Rights

(This section enables you to enquire about your data in relation to what data we have, how to update your data, how long we store your data and under what circumstance we delete your data).

Please select one or more option:

Section 5: Acknowledgement & Declaration

By submitting this form, I confirm that:

I am the individual whose personal details are provided above, or I am legally authorised to act on their behalf.
I have read, understood, and agree to the terms outlined in this form and the relevant sections of the CIMB Group’s Privacy Policy available on the CIMB Group’s website, particularly regarding consent, its withdrawal, and the processing and disclosure of my personal data.
I understand that enquiring or managing my preferences through this form does not affect essential service-related communications (e.g., transactional alerts, account statements, security notices) which CIMB Group is legally or contractually obligated to send.

This is a required field

In addition to CIMB Group's Privacy Policy, this website is protected by reCAPTCHA which is subject to Google's Privacy Policy and Terms of Service.

Section 6: What Happens Next

Following the successful submission of your request, CIMB Group will proceed to process your consent preference. Your latest instructions to us will prevail. An email confirmation will be sent to you once your request has been processed.

For requests pertaining to your data subject rights (as selected in Section 4), you will receive a follow-up email outlining your specific rights and detailing the necessary action steps or forms required to facilitate your request. For any other inquiries regarding this form or your data privacy rights, please contact our Data Protection Office at dataprotection.office@cimb.com.

For all other feedback or general queries, please refer to https://www.cimb.com.my/feedback.html#personal or call +603 6204 7788.

Review and submit.

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