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Access your accounts on BizChannel@CIMB

BizChannel@CIMB Frequently Asked Questions

About BizChannel@CIMB


BizChannel@CIMB is a one-stop digital banking business solution that provides a range of products and services to suit your business needs and serve your changing financial needs. You will be able to access a complete suite of secured banking services which enables you to manage your finance anytime anywhere while maintaining full control over your accounts. Equipped with high-level security features, we assure confidentiality of your financial and organization information.

Packages & Application


BizChannel@CIMB offers three types of online banking service packages to suit your unique business needs.

First Time Login Guide


Download and install BizChannel@CIMB Mobile app from Google Play Store & Apple App Store.

User Guides and Forms


View user guides and download maintenance forms.


Features & Benefits

Discover Services in BizChannel@CIMB


AccountServices@CIMB allows customers on-line, real-time and secure access to information through CIMB. With this service, you can:


  • View account statements and details of transactions.
  • View historical data up to a specified period of time with search function ability.
  • Statement downloads in various formats for ease of bank account reconciliation and seamless integration to your accounting systems.
  • Cheque status inquiry, stop cheque inquiry and cheque book inquiry.



Payments@CIMB solutions aim to expedite payments in the most cost-efficient manner to enhance a corporate's purchase-to-pay cycle.



Collections@CIMB solutions focuses on providing cost-efficient solutions to enhance a company's order-to-cash cycle. These solutions include Collection Inquiry Module, Bill Payment Service, FPX Collections and Reconciliation.



LiquidityManagement@CIMB structures allow companies to manage their liquidity in a streamlined order to reduce the interest expense, cost of borrowing and maximise yields for excess funds.

Delivery Channel


Our comprehensive suite of Cash Management solutions are supported by multiple delivery channels.

Information on Packages and Application

LITE Package

Subscription Fee*

No monthly fee (waived)

OTP (One-Time Password)

Mobile Token

Number of User(s)

Max. 5

Preferred Transaction Limit

RM100k per day

Transaction Authorisation Condition

Any 1 Authoriser to approve

Company Tagging

Not Applicable

FPX B2B Payments

Not Available

For more Information

Refer to table below


Subscription Fee*

RM20 per month per user

OTP (One-Time Password)

Mobile Token

Number of User(s)


Preferred Transaction Limit


Transaction Authorisation Condition

Customised Approval Matrix

Company Tagging

Multiple companies tagged to main company

FPX B2B Payments


Additional Info


Introducing BizChannel@CIMB - LITE Package

Services Available for LITE Package

Inquiry (Account/FX Information/Cheque Status)

Bill Payments

Single Fund Transfer

In-House Transfer/IBG

RENTAS/Telegraphic Transfer

Payroll Payments
Statutory Payments

How do I log in for the first time?

Frequently Asked Questions

What are the items required when I login for the first time?

The items required are as follow:


  • BizChannel@CIMB Mobile App: Download and install BizChannel@CIMB Mobile App from Google Play or App Store.
  • 1st email: Email entitled BizChannel@CIMB Login Details
  • SMS notification: “First Time Login PIN” sent via SMS to registered mobile number

Where can I find help with using BizChannel@CIMB?

You may find the BizChannel@CIMB user guides here.


We also offer complimentary web-based training for all Lite and Standard Transaction Package holders. To register for a training session, you can: 


  1. Visit BizChannel@CIMB home page at
  2. Click on “Complimentary Training on BizChannel@CIMB” banner
  3. Select your preferred time slot

BizChannel@CIMB Guides

Key Downloads

Terms and Conditions

Client Charter