21 July 2025

Dear valued customers,

As part of our ongoing commitment to enhance your experience through innovative technology, we are excited to introduce Amira, our first Digital Assistant.

Amira will first be reaching out to selected customers by phone calls, either to provide payment reminders or motor insurance renewal reminder. Please be assured that calls from Amira will only come from our listed contact numbers. You can always verify our contact numbers by visiting Customer Help Centre on our official CIMB website.

We’re committed to providing you with a seamless and enhanced service experience. We look forward to serving you even better.

Thank you. 

The Management

CIMB Bank Berhad/CIMB Islamic Bank Berhad