What is Phishing?

Phishing is a fraudulent attempt by fraudster to obtain sensitive information, such as usernames, passwords, or financial details, by pretending to be a trustworthy entity via email, SMS, or fake websites.

Common Signs of Phishing Scams:

Suspicious Links: Take a moment to check the actual URL or link before clicking. Please note that the Bank will never send a clickable link.

Urgent Requests: Messages pressuring immediate action, like “Your account will be suspended!”

Grammatical Errors: Poor spelling or unusual formatting in messages.

Unexpected Attachments: Do not open attachments from unknown sources.

Requests for Personal Information: The Bank will never ask for sensitive details via email or SMS.

What You Should Do:

1. Verify Manually: Don't click links, type the official URL yourself or call the institution via their known number. 

2. Check Sender Details: Look closely at email domains and formats. 

3. Ignore Urgency Traps: If the message sounds like it's pushing you to act fast, pause and verify (e.g. via official channels). 

4. Don't Trust Unknown Senders: Avoid replying or calling any number provided in the message. Always disconnect and reach out directly to verify.