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MY

Discover seamless way to manage your CIMB Credit Card/-i on the CIMB OCTO App. Enjoy secure access to essential features, right at your fingertips.

 

Check out exciting "Manage Card" features available on CIMB OCTO App:

Activate & set your 6-digit PIN Credit Card

 

Just received your new credit card?
Activate it now and set your 6-digit PIN to start using your CIMB Card securely and conveniently.

 

Steps to active your credit card

For NEW Credit Cardholders

Active Your Credit Card Via CIMB OCTO App

STEP 1:  On CIMB OCTO App Home Screen, select "More" > "Services" > "Manage Card"

STEP 2:  Select "Credit Card Activation"

STEP 3: Select Card to activate 

Note: Only credit cards which are not activated are displayed for selection

STEP 4: Key in your Preferred 6-digit credit card PIN

STEP 5: Approve via SecureTAC

STEP 6: Receive a successful notification and you are ready to kickstart your first swipe!

For RENEWED Credit Cardholders

Active Your Credit Card Via CIMB OCTO App

Step 1: On CIMB OCTO App Home Screen, select "More" > "Services" > "Manage Card"

Step 2: Select "Credit Card Activation"

Step 3: Select Renew Card to activate

Note: Only credit cards which are not activated are displayed for selection

Step 4: Tap on Existing PIN OR key in a new preferred 6-digit PIN

Step 5: Approved with SecureTAC

Step 6: Receive a successful notification and you are ready to kickstart your first swipe!

 

NO CIMB OCTO APP?

Activate your CIMB Credit Card/-i and change your PIN with the 2 simple methods below: 

STEP 1

Method 1 via IVR:

Call the number at the back of your card

ending with 7788 > Select 5 > Select 3 or

ending with 7799 > Select 3 > Select 2

OR

 

Method 2 via SMS:

Send SMS CA<space>last 4 digits of card number and send to 68833. e.g. CA 1234

 

E.g. SMS CA 1234 to 68833

Note: For supplementary cards, only the Principal holder is authorised to activate the card

STEP 2

Receive a 6-digit Temporary PIN via SMS on your registered mobile number

STEP 3

Change to a permanent PIN via CIMB ATM and use your PIN to register for CIMB OCTO App to manage your CIMB Credit Card/-i

Manage your Credit Card with exciting features

 

Stay secure and enjoy instant access to your card features, anytime at your fingertips.

 

Exciting Credit Card Features On OCTO App

HERE'S HOW TO ACCESS "MANAGE CARD" IN CIMB OCTO APP

Freeze/Unfreeze Card

STEP 1

Under Manage Card › Freeze/Unfreeze Card

STEP 2

Select Card to Freeze/Unfreeze

STEP 3

Read the important note & proceed

STEP 4

Approve with SecureTAC and you're done!

Reset Card Pin

STEP 1

Under Manage Card › Reset Card PIN

STEP 2

Select Card to Reset PIN.

STEP 3

Set a New 6-digit PIN. 

STEP 4

Approve with SecureTAC and you're done!

Freeze/Unfreeze Card

STEP 1

Under Manage Card › Freeze/Unfreeze Card

STEP 2

Select Card to Freeze/Unfreeze

STEP 3

Read the important note & proceed

STEP 4

Approve with SecureTAC and you're done!

Contactless Payment

STEP 1

Under Manage Card › Contactless Payment

STEP 2

Select Card to Enable/Disable

STEP 3

Once enabled, set the Daily Accumulative Limit & proceed

STEP 4

Approve with SecureTAC and you're done!

Overseas Spending & Withdrawal

STEP 1

Under Manage Card › Overseas Spend & Withdrawal

STEP 2

Select Card to Enable/Disable

STEP 3

Toggle to enable / disable overseas usage. For Temporary, select period of overseas usage.

STEP 4

Approve with SecureTAC and you're done!

One-Tap Approval with SecureTAC

 

No more waiting for SMS TAC.

Approve your transactions instantly and securely with SecureTAC

in your CIMB OCTO App, even when you’re overseas.

 

Approval Method SecureTAC
Receive via CIMB OCTO App
Transaction Type

1. All Own Account Transfer, Open & Favorite monetary CIMB OCTO App transaction

2. [NEW] All online debit/credit card transaction

 

*Starting 20 May 2023, all CIMB Clicks transactions including FPX will require SecureTAC approval via CIMB OCTO App. This is part of our continuous efforts to further safeguard your online banking security against fraud, in line with the regulatory direction to combat financial scams.
How To Approve

1. Tap "SecureTAC" button on the app menu or Tap the SecureTAC push notification

2. Tap "Approve" to approve transaction

3. When prompted, verify your identity using facial recognition/Face ID, fingerprint, or password.

4. Once verified, your transaction will be approved
Activation One-time via CIMB OCTO App

 

Click here for more info on SecureTAC

Easily View

 

You can easily view your Credit Card eStatement via CIMB Clicks.

 

STEP 1:  Log into CIMB Clicks www.cimbclicks.com.my

STEP 2:  Go to ‘Services’ > ‘eStatements’ > Click on ‘View eStatement’

STEP 3: Select the month of choice

STEP 4: Click on the Download button >

Click Download as PDF

Schedule Recurring payments via CIMB Clicks

 

Credit card payment

 

STEP 1:  Log into CIMB Clicks www.cimbclicks.com.my

STEP 2:  Select ‘Pay & Transfer’ > ’Scheduled Transactions’

STEP 3: Select Schedule a loan/cards payment at the top

 STEP 4:  Input your payment details

STEP 5: Review payment details & Click 'Make Payment'

Turn On Auto Billing After Card Replacement

 

  • Telco (e.g: Digi, Maxis Celcom)
  • Online Media (e.g: Netflix, ASTRO)
  • Insurance/Takaful (e.g: AIA, Prudential)
  • Utilities bill (e.g: TNB, Indah Water)

STEP 1

TRACE

 

Trace back your previous statements to identify merchant(s) with auto billing.

 

 

STEP 2

SEARCH

 

Search how to sign up for billing with the merchants, usually via physical form, online applications or through the phone.

 

STEP 3

UPDATE

 

Submit the updated details of your newly replaced credit card with the respective merchant(s)

 

STEP 4

DONE

 

Your auto billing will resume as usual and you're good to go!

 

How Do I Make a Contactless Payment?

 

Contactless payment means you can pay by simply tapping your card on the payment machine, without inserting the card.

It’s quick, convenient, and saves time.

 

 

Just Tap to Pay!

 

Your CIMB Credit Card is enabled for contactless payments. Simply tap your card at merchants displaying the contactless symbol for transactions up to RM250.

 

SEARCH

 

If merchant accept card payment with contactless feature, the contactless symbol is shown at the card reader.

 

TOUCH

 

Simply tap your credit card on the card reader (less than 4cm) from where the contactless symbol appear.

 

 
CONFIRM

 

A beep/green indicator light indicates successful payment.

 

Quick & Easy eWallet Top-Up

 

Simply top up your eWallet with your credit card anytime.

 

STEP 1

APP

 

Go to your eWallet app

 

 

STEP 2

SELECT

 

Select to top up eWallet

 

 

STEP 3

CONFIRM

 

Confirm the top up amount

 

 

STEP 4

SAVE

 

Save your CIMB Credit Card details and proceed to top up accordingly.

 

Do not have a CIMB OCTO App? Download it today! 

 

This QR code will direct you to a smart download link of our app (https://onelink.to/cimbocto) on respective app stores depending on your device OS, and you will not need to submit any personal identifiable information or data.

 

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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