MEMBER REWARDS

1. Bonus Points earned in a quarter will expire after three (3) years, at the end of the same quarter.
2. The conversion rate is 500 bonus points = Ringgit Malaysia (RM) 1.00. The Bank may change the conversion rate any time by giving twenty-one (21) calendar days’ prior notice. 
3. For security purposes, please use the same delivery address, email address and contact number as registered in CIMB's records when making redemption request. 
4. Tri-E is a fulfilment vendor on behalf of CIMB for CIMB Member Rewards Programme and handles the rewards fulfilment process. For assistance with the delivery of the product(s) and voucher(s), please contact Tri-E Contact Center at 603-8076 1313 and provide the consignment number that you received via SMS code (63998). Please note that the vendor will not ask for any personal identifiable information, account information or login credentials.
5. All Terms and Conditions governing the Member Rewards Programme apply. Credit cardholders must also comply with the terms and conditions governing the partners' programmes that they redeem. 

Pay With Points:

1. The list of Pay With Points merchants featured are updated at the time of publication and shall be subject to updates by CIMB from time to time. 
2. Only CIMB Principal Credit Cardholders can redeemed any Gift using bonus points in full or partially with the remaining balance paid in Ringgit Malaysia (RM) by CIMB credit card at selected participating merchants (up to 10pm daily, subject to the selected participating merchant). Payment of the balance value by credit card earns bonus points but redemption of Gifts using points does not earn bonus points.
3. Cardholders shall confirm the availability of Pay With Points with merchant at point-of-sale, prior to performing Pay With Points. All redemption and purchase transactions must be confirmed by signing on the credit card slip or any other slip provided by Merchants.

Airmiles & Hotels redemption:

1. Points Transfer Redemption is only applicable for principal cardholders with a valid membership with the Points Transfer partners. The membership name and loyalty membership number of the CIMB Principal Credit Cardholder provided during redemption must match those on file with the Points Transfer Partners upon redemption.
2. CIMB Principal Credit Cardholder are responsible to check on their membership accounts with points transfer partners loyalty programme to ensure that their redemption and conversion is credited accordingly.
3. Points transfer redemption must be made in multiples of 5,000 miles/points of the respective Points Transfer Partners with a minimum of 5,000 miles/points redemption.

For Terms and Conditions, click here.