Covid-19 Relief Measures and Support

We have the following payment assistance options:  

•     6-month moratorium (deferment of instalments); or

•     50% reduction of instalments for 6 months

If you have more than one loan/financing account, please include all your loan/financing account that you wish to participate in this programme. 

To apply with immediate approval and a hassle free experience, key in your NRIC and 10 digit Financing Account Number in the eForm and follow the instructions on screen. Alternately, you may call our Consumer Contact Centre at 03 6204 7788 or visit any of our branches or email us at covidcare@cimb.com

Kami menawarkan pilihan bantuan seperti berikut:

• Moratorium (penangguhan bayaran) selama 6 bulan : atau
• Pengurangan ansuran bulanan sebanyak 50% selama 6 bulan.  

Sekiranya anda mempunyai lebih daripada satu akaun pinjaman / pembiayaan, sila sertakan semua akaun pinjaman / pembiayaan yang anda ingin sertai dalam program ini.

Untuk kelulusan segera dan lancar, sila masukkan Kad Pengenalan dan 10 digit di nombor akaun pembiayaan di dalam eForm dan sila ikut arahan di skrin. Sebagai alternatif, anda boleh menghubungi Pusat Hubungan Pelanggan kami di talian 03 6204 7788 atau mengunjungi mana-mana cawangan kami atau sila hantar e-mel kepada kami di covidcare@cimb.com

Frequently Asked Questions

Terms and Conditions

An illustration of the impact in participating Payment Assistance Programme

We have the following payment assistance options:  

• 6-month moratorium (deferment of instalments) ; or
• 3-month moratorium (deferment of instalments)

If you have more than one loan/financing account, please include all your loan/financing account that you wish to participate in this programme. 

Apply today via eForm for immediate approval and a hassle free experience. Alternately, you may call our Consumer Contact Centre at 03 6204 7788 or visit any of our branches or email us at covidcare@cimb.com

We are currently experiencing an overwhelming response to this programme, please bear with us and we will contact you as soon as we can.

Kami menawarkan pilihan bantuan seperti berikut:

• Moratorium (penangguhan bayaran) selama 6 bulan; atau
• Moratorium (penangguhan bayaran) selama 3 bulan.

Sekiranya anda mempunyai lebih daripada satu akaun pinjaman / pembiayaan, sila sertakan semua akaun pinjaman / pembiayaan yang anda ingin sertai dalam program ini.

Sila membuat permohonan dalam talian melalui eForm untuk kelulusan segera dan lancar. Sebagai alternatif, anda juga boleh menghubungi Pusat Hubungan Pelanggan kami di 03 6204 7788 atau mengunjungi cawangan CIMB terdekat anda atau e-mel kami di covidcare@cimb.com

Kami sedang menerima jumlah permohonan yang tinggi untuk program ini, mohon bersabar dan kami akan menghubungi anda secepat mungkin.

An illustration of the impact in participating Payment Assistance Programme

Frequently Asked Questions

Terms and Conditions

We have the following payment assistance programmes available for customers with our Credit Card:  

• Balance Conversion Relief Programme; or
• Term Loan/Financing converted from credit card/-i balances.

Kami menawarkan pilihan program bantuan seperti berikut untuk para pelanggan kad kredit:

• Program Bantuan Penukaran Baki
• Pinjaman/Pembiayaan berjangka yang ditukarkan dari baki kad kredit/-i

This programme is designed to assist SME customers, including Microenterprises, whose financial conditions has been adversely impacted by the pandemic.

Eligible Facilities

Loan/Financing that were approved on or before 30 June 2021 and remain performing (not in arrears exceeding 90 days as at date of application by customer). Refer to FAQ below for full list of eligible facilities.

What are the available options?

Option 1: 6-month moratorium (payment deferment)

Option 2: 50% reduction in instalments for 6 months

We will not compound the interest/profit and no penalty interest/late payment charges is charged during this period.

We recognise that the challenges may differ for each customer and we are committed to assist you based on your needs and circumstances.

How can I make a selection for my payment assistance?

Click here to participate.

No supporting documents are required.

Your selection will be confirmed within 2 calendar days (Excluding Saturday, Sunday and Public Holidays) upon receiving your complete request.

Program ini direka untuk membantu pelanggan PKS, termasuk Perusahaan Mikro, yang keadaan kewangannya terjejas kerana wabak COVID-19.

Kemudahan yang Layak
Pinjaman/Pembiayaan yang diluluskan pada/atau sebelum 30 Jun 2021 dan tiada tunggakan (tidak tertunggak melebihi 90 hari pada tarikh permohonan oleh pelanggan). Rujuk Soalan Lazim di bawah untuk senarai penuh kemudahan yang layak.

Apakah pilihan yang ditawarkan?

Pilihan 1: Moratorium 6 bulan (penangguhan pembayaran)

Pilihan 2: Pengurangan ansuran 50% selama 6 bulan

Faedah/keuntungan tidak akan dikompoun dan tiada faedah denda/caj pembayaran lewat akan dikenakan dalam tempoh ini. 

Kami menyedari bahawa cabaran mungkin berbeza bagi setiap pelanggan dan kami komited untuk membantu anda berdasarkan keperluan dan keadaan anda.

Bagaimana saya boleh membuat pilihan untuk bantuan pembayaran saya?

Klik di sini untuk mengambil bahagian. 

Tiada dokumen sokongan diperlukan.

Pilihan anda akan disahkan dalam 2 hari kalendar (Tidak termasuk Sabtu, Ahad dan Cuti Umum) setelah menerima permohonan lengkap anda.

Frequently Asked Questions