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CIMB COVID-19 Support

We're here for you.

CIMB recognises the difficulties some of our customers are facing during this challenging time and stands ready to assist.

 

As announced by the Government of Malaysia on 13 October 2021, the URUS assistance scheme is being introduced to assist vulnerable borrowers/customers impacted by COVID-19, who continue to experience cash flow difficulties. 

 

For more information on the application process, please refer URUS Assistance Scheme below.

 

Meanwhile, our existing payment assistance programmes will continue to be made available.

 

Kami bersama anda.

CIMB menyedari kesulitan yang dihadapi oleh para pelanggan pada masa yang mencabar ini dan kami bersedia untuk membantu..

 

Seperti yang diumumkan oleh Kerajaan Malaysia pada 13 Oktober 2021, program bantuan URUS telah diperkenalkan untuk membantu peminjam/pelanggan yang terkesan akibat COVID-19, dan mengalami kesukaran dalam aliran tunai.

 

Sila rujuk URUS Assistance Scheme untuk maklumat lanjut tentang proses permohonan.

 

Sementara itu, program bantuan bayaran kami yang sedia ada masih ditawarkan.

Payment Assistance Programme for SME | Microenterprise (PEMULIH)

Find Out More

We are committed to making your experience of getting payment assistance, a seamless and efficient one. If you encounter any difficulties, please do not hesitate to contact us at any of our available channels. Click here to view our contact details. 

 

Kami komited memberikan pengalaman yang lancar dan efisen dalam mendapatkan bantuan pembayaran anda. Sekiranya anda menghadapi kesulitan, sila hubungi kami di saluran-saluran yang tersedia. Klik di sini untuk berhubung dengan kami.

Featured Updates

Media Statement by The Association of Banks in Malaysia
BNM Loan Repayment Assistance Website
Refund Profit Payment for CIMB Targeted Assistance Programme

Support Our Community

CIMB COVID-19 Bereavement Support Programme for Individual Customers

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Sun Life Malaysia COVID-19 Special Medical Coverage Campaign

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Banking Operations Updates

Please refer to this section for the latest information on our channels.

 

25/11 - Branches closed as at 25 November 2021
24/11 - Branches closed as at 24 November 2021
24/11 - Service Interruption at CIMB Jalan Bukit Bintang Branch

Previous Programmes

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