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We’re here for you.


We understand that our customers, both individuals and businesses, continue to face challenging times and CIMB is here to help you move forward.


The 6-month automatic moratorium has ended on 30 September 2020. We have moved to a targeted assistance approach and provide relief options to customers who are most affected, please refer to the information below.


Following the announcement by the Finance Minister of Malaysia during the 2021 Budget speech on 6 November 2020, we are expanding our targeted payment assistance to cover individuals in the B40 group and microenterprise called the CIMB Expanded Targeted Payment Assistance. This will be made available to customers from these segments starting 23 November 2020 until 30 June 2021. 

CIMB Financial Relief Assistance Programme
CIMB Financial Relief Assistance Programme

Relief Measures for SMEs

Disaster Relief Facility

DRF2021 is an initiative by BNM to assist SME’s that have been impacted by the recent floods throughout peninsular Malaysia including Kedah, Perak, Selangor, Kelantan, Terengganu, Pahang and Johor .

SKIM Cakna

Skim CAKNA is introduced to assist the cash flow position of companies and vendors including SMEs that have been awarded with supply and/or services contracts by the Government of Malaysia. The participating Ministries are Ministry of Health (MOH), Ministry of Education (MOE), Ministry of Higher Education (MOHE) and Ministry of Communication & Multimedia (MCMM).

CIMB Expanded Targeted Payment Assistance (ETPA) - for Microenterprise

We are extending repayment assistance to our microenterprise customers.


This will include business entities across all sectors with:

  • Sales turnover of less than RM300,000; or
  • Less than 5 full-time employees

CIMB Payment Assistance Programme for SMEs

Should you require assistance with your existing financing payment, CIMB is here to help you with payment solutions.


CIMB Flood Relief Assistance Plan

We are giving financial assistance and financial obligation payment relief for SMEs who have been affected by the floods in various States.

Targeted Relief and Recovery Facility (TRRF)

The RM2 billion TRRF provides relief and supports recovery for eligible SMEs that are located in, or have revenues affected by the reintroduction of targeted movement control orders since June 2020.



CIMB is offering working capital financing of up to RM 500,000 to business impacted by Covid-19

Other Packages to Support SMEs

Shopmatic - Go Digital Campaign

Seeking to boost your sales and enhance your business amidst this ongoing crisis? Discover first-hand, in-depth knowledge on how to build your online store in 30 mins with our Complimentary Webinars. 

SME Partner Solutions

Empower your business with our network of expert partner solutions. Exclusive partner’s solutions to elevate your business, with discounts up to 50%.



CIMB Payment Assistance Programme for SME
CIMB Payment Assistance Programme for SME

Program Bantuan Bayaran CIMB untuk PKS
Program Bantuan Bayaran CIMB untuk PKS