Merchant Support Form

Leave us your details and we will get back to you within 5 business days.

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To check on payment status and request for statement, you may log-in to CIMB Merchant Electronic Online Portal (e-Access).
For merchant transaction adjustment, please download and complete the Merchant Service Request Form and e-mail to acct.posting@cimb.com.
For applications or maintanance, please download and complete the Merchant Application Form or Merchant Maintenance Form and submit at any CIMB Branch.

Merchant Name*

Merchant ID (for existing merchants only)*

Contact Person Name*

Contact Number*

Email*

Enquiry/Feedback/Comments**

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