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Help & Support

What if my registered device is lost or stolen, do I need to report it to CIMB?

Yes, if your registered device is lost or stolen please contact our Business Call Centre at 1300 888 828 (Overseas) or +603 2297 3000 (Malaysia) immediately to deactivate the Mobile Token registered on your device.

Once deactivation is done, you will need to download BizChannel@CIMB Mobile App on your new registered device in accordance with this FAQ page to access your Mobile Token.

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