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Help & Support

What precautions should I take while using BizChannel@CIMB?

In addition to ensuring the confidentiality of your password and safeguard of Security Device, you should take the following precautions:


  • If you suspect that the confidentiality of your PIN has been compromised, change your PIN IMMEDIATELY.
  • REMEMBER TO LOG OUT and close your browser whenever you leave your computer, even for a short while.
  • Safeguard the Security Device in a secured place.
  • Clear your browser's cache on a regular basis so that your account information is removed. This is especially important if you are using a shared PC. You should clear it after each session.
  • Always use our recommended internet browser so that you are using the most updated security features available.
  • Contact us immediately if you notice any unusual transactions on your account.

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