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How do I safeguard myself against SMS/phone call scam?

  • Do not respond to SMS or call from unknown person asking for your credit/debit card or online banking details.
  • Do not respond to any SMS or call that claiming it's coming from Bank Negara. Their officer will never call you to ask for your credit/debit card or banking particulars.
  • If someone claiming to be from your card service provider calls you and asks you to confirm the security numbers on the back of the card (the last three digits on the back of the card), you should end the call immediately.


If you are ever doubtful about your BizChannel@CIMB activities or the authenticity of incoming telephone calls purporting to be safe from CIMB, please call CIMB Business Call Centre or your CIMB representative for further verification.

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