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Digital Banking
Help & Support

How do I protect my personal information?

  • Always log out when you have completed your banking transaction.
  • Change your password regularly, memorise it and never write it down.
  • Ensure you do not disclose your user ID, password and passcode to any person, via emails or on any website or over the phone other than the official website of the Bank or CIMB Business Call Centre.
  • CIMB will not display your personal information in emails or ask you to provide any personal information including your username, password and/or security code by email.
  • CIMB will not ask you to divulge any of your security details over the phone, by text message or via email.


If in doubt, stop. Do not click on any links or open any attachments.

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