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Can I stop/cancel a payment?

If the payment is not processed, it can be stopped/cancelled by following the steps below (Stop Payment not available on Mobile App):

 

On CIMB Biz web

Step 1: Login to CIMB Biz Web

Step 2: On the side navigation menu, click Services > Stop Payment > Search for payment you wish to stop

Step 3: Tick the box of the payment you wish to stop > Click Stop Payment button