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As more of us restrict our movement during the COVID-19 pandemic and work from home, some of us might find it difficult to manage loan and bill payments, credit cards and other financial matters during this trying time. Here are a few solutions that can help you out:

Stay in control of your finances from home

From your phone and utility to credit cards and loans, you can pay many of your bills via JomPAY on CIMB Clicks – including your quit-rent, which would be due in May. Just make sure your biller is on JomPAY, log in to CIMB Clicks and choose to make a bill payment. It’s quick and simple, but if you know a loved one who isn’t comfortable making payments online, now’s the time to help them out and guide them through the steps.


CIMB is offering exclusive promotions to our cardholders through #PayYayDeals so you can stay home and have your online purchases delivered to you.


Our partners have solutions for your day-to-day transactions too. Connect your CIMB account to e-wallets like Touch 'n Go, and make transactions through their apps.

Manage unexpected expenses


The government is rolling out programmes to help you out during this challenging time. These include the Bantuan Prihatin Nasional – a one-off cash assistance to ease the financial burden on Malaysian households, allowing EPF contributors to withdraw RM500 per month from their Account 2 for 12 months to pay for necessities and an extension of the repayment period for PTPTN loans for 6 months up to 30th September 2020. There's also the BNM 6-month loan moratorium beginning 1 April 2020.    


If you’re looking for a personal loan or a credit card, you can apply for them online with us. For example, you can apply for a no-collateral personal loan online here, or call a customer service representative at +603 6204 7788


If you’re already a CIMB card member and need extra money for emergency expenses, you can apply to temporarily increase your credit limit by calling us.


It’s easy to apply for financial products online, but do make sure that you are financially capable enough to manage the interest and repay your loans.

Make your money work for you with Unfixed Deposits

If you’ve had to tap into your emergency fund during this period you can still earn high interest with your unused funds with our Unfixed Deposit, that allows you to withdraw sums of RM1,000 at a time, without losing interest on your remaining balance.

Support family abroad

If you have loved ones who are living or stranded overseas and need to send money to them, then SpeedSend on CIMB Clicks lets you transfer funds from your account online, just like any other online banking transaction.


Additionally, in light of COVID-19, until 30 April 2020, individuals are entitled for Zero Fee transfers for every successful SpeedSend transaction done via CIMB Clicks only to all corridors available in the SpeedSend network. Beneficiaries will receive the full amount to their accounts. 


Times may be difficult, but managing your finances doesn’t have to be. Our services are here to make your life easier, now and after the Movement Control Order is over.


This article is brought to you by CIMB as part of our ongoing efforts to raise the level of financial literacy among Malaysians. Financial knowledge and understanding are key to making well-informed and meaningful financial decisions towards positively improving welfare and well-being of communities. This is one of our many efforts to achieve CIMB’s purpose of advancing customers and society.