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Important Notice:

Debit Card - Card-Not-Present (CNP) transaction

 

7 March 2022

 

Dear Valued Customer,

 

In line with Bank Negara Malaysia’s guidelines and to ensure a secured banking experience, all CIMB Debit MasterCard cardholders are required to opt-in for Card-Not-Present (CNP) transaction.

A Card-Not-Present (CNP) transaction is a retail transaction where the cardholder is not physically present at the merchant when the payment is made. The following are examples of CNP transactions:

 

  • Online transactions
  • Mail order/ Telephone orders

 

Certain CNP transaction carried out with your CIMB Debit Mastercard may not require authentication or verification (eg. PIN or TAC), and as such there is a risk that an unauthorised purchase  may occur.

 

To make it easy for our CIMB Debit MasterCard cardholders who have yet to opt-in for CNP transactions, we will be sending SMS reminders. Cardholders who receive the SMS should opt-in by replying “CNPY” via SMS to 62666 by date 30/03/22.

 

For more information on Card-Not-Present (CNP) transaction, please refer to our FAQ.

 

 

Thank you

CIMB Bank Berhad