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Important Notice:

Discontinuation of Prepaid Reload service at ATM channel


27 October 2022



Dear Valued Customers,


Effective 19 November 2022, Prepaid Reload service will be discontinued from ATM channel. Please use CIMB digital banking services to perform your Prepaid Reload/Top Up transactions.


CIMB Clicks Website (

Log in to CIMB Clicks via web browser > Select ‘Top Up’ > ‘Prepaid Reload’


CIMB Clicks App (Get the app here)

Launch CIMB Clicks App > ‘Top Up’


CIMB OCTO App (Get the app here)

Launch CIMB OCTO App > ‘Top Up’