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Important Notice:

Discontinuation Of CIMB Enrich Credit Cards

1 July 2022

 

Dear CIMB Enrich Credit Cardholder,  

 

We wish to inform you that CIMB Bank Berhad (“CIMB”) will discontinue the CIMB Enrich Credit Cards, and this will impact the following products:

Product(s)

Effective Date Of Non-Acceptance Of New

CIMB Enrich Credit Cards Application

Effective Date Of CIMB Enrich Credit Cards Discontinuation

CIMB Enrich Platinum Credit Card

CIMB Enrich World Credit Card

CIMB Enrich World Elite Credit Card

1 July 2022

1 January 2023*

 

Existing CIMB Enrich Credit Card(s) card holders may continue to use the card without interruption until the effective date of discontinuance of the CIMB Enrich Credit Cards. Further notification will be sent to you in due course.  

 

For more information, please refer to the Frequently Asked Questions (FAQ).

 

 

 

*Effective date of CIMB Enrich Credit Cards discontinuation is subject to revision by CIMB. We will update you when there are new developments from time to time. Please refer to Important Notices here.

 

 

Thank you,

CIMB Bank Berhad

 

 

Frequently Asked Questions (FAQ)

 

1.  I have existing outstanding balances, auto-pay, auto-billing, installments and/or Zing Card in the current CIMB Enrich Card, what will happen during the conversion? 

In order to facilitate a smooth conversion from your existing CIMB Enrich Card to the new CIMB Mastercard, we will maintain the same credit card number. With this there should be no changes to outstanding balances or existing installment products on your cards. For payment services (auto-billing, recurring transactions), there should be minimal disruptions. However, we do urge you to always check and monitor all your retail or recurring transactions via CIMB Clicks or via your monthly credit card statements. Do contact us if you detect any abnormalities. 

 

 

2.  Can I still earn Bonus Miles using my existing CIMB Enrich Card during this transition period?

(Transition period: Period from now till the launch of the new CIMB Mastercard that will be communicated to you in September 2022) 

Yes. During this transition period, you will continue to earn Bonus Miles when you spend on your existing CIMB Enrich Card. Redemption from Bonus Miles to Enrich Points is still based on the current conversion rate mentioned in CIMB Member Rewards Catalogue 2022/23 Edition. If you have any Bonus Miles expiring during this transition period, you can redeem your Bonus Miles at our website here. Please be informed, that the value of your Bonus Miles will be maintained after we convert your CIMB Enrich Card to the new CIMB Mastercard. We will communicate the new conversion benefits to you in September 2022.

 

 

3.  What will happen to my existing Malaysia Airlines Golden Lounge access? 

  • For CIMB Enrich Platinum Credit Card & CIMB Enrich World Credit Card - You can use your Malaysia Airlines Golden Lounge e-vouchers until 31 December 2022 by presenting your e-voucher together with your CIMB Enrich Card.  Upon conversion to the new CIMB Mastercard, you will enjoy new lounge access benefits. More details will be communicated to you in September 2022.
 
  • For CIMB Enrich World Elite Credit Card – You will continue to enjoy unlimited lounge access until 31 December 2022 by presenting your CIMB Enrich World Elite Credit Card. Upon conversion to the new CIMB Mastercard, you will enjoy new lounge access benefits. More details will be communicated to you in September 2022.