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Important Notice:

Notice of Amendments to CIMB Bank Berhad and CIMB Islamic Bank Berhad’s Cardholder Terms and Conditions

15 October 2021

 

Dear Valued Cardholders,

 

We wish to inform you that the following terms and conditions (“Terms and Conditions”) have been amended:

1.       CIMB Bank Berhad’s Cardholder Terms and Conditions

2.       CIMB Islamic Bank Berhad’s Cardholder Terms and Conditions

 

The amended Terms and Conditions shall take effect twenty-one (21) calendar days’ from the date of this notice i.e. from 5 November 2021.

 

For ease of reference, a tabulation of the amendments/revised clauses of the Terms and Conditions are set out in the table (underlined) below:

 

1) CIMB Bank Berhad’s Cardholder Terms and Conditions

CLAUSE

EXISTING CLAUSE

REVISED CLAUSE

12. (a)

The Cardholder can obtain cash advances of the amount not exceeding 60% of the credit limit for the Card subject to the available credit limit for the Card or such other cash advances amount determined by the Bank from time to time by giving adequate prior notice to the Cardholder. The Cardholder may contact the Bank’s Call Centre at 03-6204 7788 to ascertain the available cash advances amount. Cash advances can be obtained:-

 

(i)     from any of the Bank’s branches or any member institution of VISA and/or MCI by presenting the Card together with acceptable evidence of the Cardholder’s identity and signing the necessary transaction record; and

 

(ii)    from any ATM of the Bank or other bank or institution which the Bank has arrangements with (advances are subject to the applicable daily withdrawal limits of such ATM).

 

For all out of country transactions via ATM and/or any member institutions of VISA and/or MCI, the Cardholder is responsible for ensuring that such transactions shall not violate any laws where the transaction is being carried out. 

The Cardholder can obtain cash advances of the amount not exceeding 60% of the credit limit for the Card subject to the available credit limit for the Card or such other cash advances amount determined by the Bank from time to time. The cash advances amount will also be limited to the daily withdrawal limit of the ATM. The Cardholder may contact the Bank’s Call Centre at 03-6204 7788 to ascertain the available cash advances amount. Cash advances can be obtained:-

 

(i)      from any of the Bank’s branches or any member institution of VISA and/or MCI by presenting the Card together with acceptable evidence of the Cardholder’s identity and signing the necessary transaction record; and

 

(ii)    from any ATM of the Bank or other bank or institution which the Bank has arrangements with (advances are subject to the applicable daily withdrawal limits of such ATM).

 

For all out of country transactions via ATM and/or any member institutions of VISA and/or MCI, the Cardholder is responsible for ensuring that such transactions shall not violate any laws where the transaction is being carried out. 

2) CIMB Islamic Bank Berhad’s Cardholder Terms and Conditions

CLAUSE

EXISTING CLAUSE

REVISED CLAUSE

14.1

The Cardholder can obtain cash advances of the amount not exceeding 60% of the credit limit for the Card subject to the available credit limit for the Card or such other cash advances amount determined by the Bank from time to time by giving adequate prior notice to the Cardholder. The Cardholder may contact the Bank’s Call Centre at 03-6204 7788 to ascertain the available cash advances amount. Cash advances can be obtained:-

 

 

(a)   from any of the Bank’s branches or any member institution of MCI by presenting the Card together with acceptable evidence of the Cardholder’s identity and signing the necessary transaction record; and

 

(b)     from any ATM of the Bank or other bank or institution which the Bank has arrangements with (advances are subject to the applicable daily withdrawal limits of such ATM).

 

For all out of country transactions via ATM and/or any member institutions of VISA and/or MCI, the Cardholder is responsible for ensuring that such transactions shall not violate any laws where the transaction is being carried out. 

The Cardholder can obtain cash advances of the amount not exceeding 40% of the credit limit for the Card subject to the available credit limit for the Card or such other cash advances amount determined by the Bank from time to time. The cash advances amount will also be limited to the daily withdrawal limit of the ATM. The Cardholder may contact the Bank’s Call Centre at 03-6204 7788 to ascertain the available cash advances amount. Cash advances can be obtained:-

 

(a)   from any of the Bank’s branches or any member institution of MCI by presenting the Card together with acceptable evidence of the Cardholder’s identity and signing the necessary transaction record; and

 

(b)    from any ATM of the Bank or other bank or institution which the Bank has arrangements with (advances are subject to the applicable daily withdrawal limits of such ATM).

 

 

For all out of country transactions via ATM and/or any member institutions of VISA and/or MCI, the Cardholder is responsible for ensuring that such transactions shall not violate any laws where the transaction is being carried out. 

 

The amended Terms and Conditions can be accessed via the hyperlinks below:

  1. CIMB Bank Berhad’s Cardholder Terms and Conditions (ENG)
  2. CIMB Bank Berhad’s Cardholder Terms and Conditions (BM)
  3. CIMB Islamic Bank Berhad’s Cardholder Terms and Conditions (ENG)
  4. CIMB Islamic Bank Berhad’s Cardholder Terms and Conditions (BM)

 

For further clarification, you may contact our Consumer Contact Centre at +603 6204 7788.

 

Thank you.

 

The Management

CIMB Bank Berhad [197201001799 (13491-P)]

CIMB Islamic Bank Berhad [200401032872 (671380-H)]