You Are In

  • Life Goals
  • Day To Day Banking
  • Digital Services
  • Promotions
  • Help & Support
  • Quicklinks

Will I be refunded with the full sent amount?

No, you will be refunded based on the bank’s prevailing foreign exchange buy rate. The transaction fee charged during the initial transaction will not be refunded.

Please note that as processing the refund will require action from correspondent banks, this is also subject to a prompt response from the correspondent banks.

Looking for More Questions?