First, tell us your current status so we can begin customising a solution for you.
You are:
What is CIMB TravelCurrency?
Can I use this service?
What are the currencies offered in this service?
I am not able to use this service. Why?
Where can I order CIMB TravelCurrency?
What are the available payment channels?
Can I pay using cards not issued in Malaysia?
Is there any cut-off time for my order?
What is the maximum period of collection date that I can select during order placement?
What is the minimum transaction amount for my order?
What is the maximum transaction amount for my order?
I want specific notes. Can I request for it?
Is there any service charge for ordering?
Can I update the collector’s details after I have completed the order?
Is TAC required for ordering?
Where can I collect my foreign currency?
Will I get any notification once I have completed my order?
My order status is 'Order On Hold'. What does this mean?
Who can collect the physical foreign currency notes at CIMB Currency Exchange?
How to collect the physical foreign currency notes at CIMB Currency Exchange?
Where can I collect the physical foreign currency notes?
Can I reschedule my collection date if there is any change in my trip or flight?
How to reschedule my collection date?
Can I cancel my order?
Where I can cancel my ordering?
How to cancel my order?
Is there any service charge for cancellation?
How is the total refund amount calculated?
When and how can I get back my refund after I have successfully cancelled the order?