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CIMB COVID-19 Support

Will the bank notify me if my subscription is rejected?

Yes, a secure message will then be sent to the customer's inbox (retrievable upon logging onto CIMB Clicks) to inform on the rejection. At the same time, customers can also check their transaction status under 'View Subscription Status'.

 

CIMB Bank will also send a Credit Advice to inform customers that their investments have been refunded to their bank accounts.

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