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We're here for you.

We recognise that our customers, both individuals and businesses, are facing challenging times and CIMB Bank is here to help. As every situation is different, we are committed to trying to work with all our customers on a case-by-case basis to help understand, and hopefully alleviate, financial hardships experienced as a result of COVID-19. Our support measures are flexible, including payment deferrals for mortgages and relief on credit products for those who qualify.

 

To make things as simple as possible, we are setting up this dedicated page for you, our customers, to stay updated on all operational matters as well as to know more about the programmes available for you. 

 

 

Handy Guide for Our Customers

Watch the short video or download the basic guide to understand more about it.

Financial Relief Measures

For Individuals

CIMB Auto Financing (Fixed Rate) Moratorium
CIMB 6-Month Moratorium for Individual
CIMB - Handling of Pembiayaan Peribadi Sektor Awam-i
CIMB Relief Programme for Credit Cards
Sun Life Malaysia COVID-19 Relief Fund and Complimentary Special Measures

For SMEs

CIMB Financial Relief Assistance Programme for SMEs

Support Our Community

CIMB COVID-19 Fund Support for Communities
CIMB COVID-19 Bereavement Support Programme for Individual Customers